bk99tk Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how bk99tk ("the Company", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "your", "the Player") who access or use the online casino and sports betting platform operated at bk99tk.pro ("the Platform"). This Policy forms part of the overall agreement between you and bk99tk and should be read alongside our Terms & Conditions.

bk99tk is committed to handling your personal data responsibly and in accordance with applicable data protection principles. We collect only the data we genuinely need to operate a safe, functional, and compliant betting platform. We do not sell your personal data to third parties for marketing purposes. We do not share your data with any party except as described in this Policy.

By registering an account on bk99tk, by using any feature of the Platform, or by communicating with our customer support team, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform.

We may update this Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. The most recent version is always published on this page, with the effective date displayed above. Where a change is material, we will notify registered players via their registered email address before the change takes effect.

Our Core Privacy Commitments

The following cards summarise bk99tk's key privacy commitments. They do not replace the full sections below — please read the complete Policy for a thorough understanding of how your data is handled.

2. Data We Collect

bk99tk collects personal data in the following categories. We collect only the minimum data required to provide our services safely, legally, and efficiently.

2.1 Registration Data

When you create a bk99tk account, we collect:

• Your full legal name as it appears on your government-issued identity document.
• Your date of birth, which we use to verify that you meet the minimum age requirement of 21 years.
• Your email address, used for account communications, password resets, and promotional messages (where consented).
• Your Bangladeshi mobile phone number, used for two-factor authentication and account security alerts.
• Your chosen username and an encrypted hash of your password. We do not store your password in plain text.
• Your residential city or district within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi), used to tailor payment method availability and regional promotions.

2.2 Identity Verification Data

To comply with anti-money laundering (AML) and know-your-customer (KYC) obligations, we may request and retain copies of:

• Your National Identity Card (NID) or passport.
• A recent utility bill, bank statement, or similar document confirming your address.
• A selfie photograph or short video for biometric identity matching.

Identity verification documents are stored in an encrypted document management system with strict access controls. Only authorised compliance personnel may access these documents.

2.3 Financial Transaction Data

We record details of every deposit and withdrawal associated with your account, including the transaction amount in BDT, the date and time, the payment method used (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank), and the transaction reference number. This data is retained for a minimum of five years to satisfy regulatory record-keeping requirements.

2.4 Betting and Gaming Activity Data

We log all bets placed, games played, wager amounts, outcomes, bonus usage, and session durations associated with your account. This data is used for account management, dispute resolution, responsible gaming monitoring, fraud detection, and regulatory reporting.

2.5 Technical and Device Data

When you access the Platform, our servers automatically collect certain technical data, including:

• Your IP address and approximate geographic location derived from it.
• Your device type, operating system version, and browser type and version.
• Referring URL (the page you visited immediately before arriving at bk99tk.pro).
• Session timestamps, page views, and click-path data to help us improve the Platform.

2.6 Customer Support Communications

When you contact our support team by email at [email protected] or via live chat, we retain a record of your query, the support agent's response, and any attachments you provide. These records are used to resolve disputes and to improve the quality of our support service.

3. How We Use Your Data

bk99tk processes your personal data for the following purposes and on the following legal bases:

bk99tk does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight. If our fraud detection system flags your account for review, a trained compliance team member will evaluate the case before any account action is taken.

4. Data Sharing

bk99tk does not sell your personal data. We share your data only in the following limited circumstances:

• Payment processors: When you make a deposit or withdrawal, we share the minimum necessary transaction details with the relevant payment provider (bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, or BRAC Bank) to facilitate the transaction. Each provider operates under its own privacy policy and security standards.
• Game providers: To deliver casino and sports betting content, we work with licensed game studios and data feed providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi). These partners may receive your account identifier and session tokens to authenticate gameplay. They do not receive your full personal profile.
• Identity verification services: We may share identity documents with third-party KYC verification providers who assist us in verifying your identity and age. These providers are contractually bound to process your data solely for verification purposes.
• Legal and regulatory authorities: We may disclose your data to law enforcement agencies, regulatory bodies, or courts where we are legally obligated to do so, or where disclosure is necessary to protect the rights, property, or safety of bk99tk, our players, or the public.
• Business transfers: In the event that bk99tk undergoes a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. You will be notified via your registered email address before your data is subject to a different privacy policy.

All third parties with whom bk99tk shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only for the specific purposes described above.

5. Cookies & Tracking

bk99tk uses cookies and similar technologies (such as local storage and session identifiers) to operate the Platform effectively and to improve your experience. Cookies are small text files stored on your device by your browser.

We use the following categories of cookies:

• Strictly necessary cookies: Required for core Platform functionality, including keeping you logged in, maintaining your session state, and processing bets securely. These cookies cannot be disabled without breaking core Platform features.
• Performance and analytics cookies: Used to understand how players navigate the Platform, which pages are visited most frequently, and where errors occur. This data is aggregated and anonymised where possible. We use this information to continuously improve the Platform.
• Functional cookies: Used to remember your preferences such as your preferred language, last visited game category, and notification settings, so that you do not need to reconfigure them on each visit.
• Marketing and targeting cookies: Used only where you have given explicit consent. These cookies help us to show you promotions and bonuses that are relevant to your activity on the Platform. You may withdraw this consent at any time.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the Platform. Instructions for managing cookies are available in your browser's help documentation. Clearing your cookies will log you out of your bk99tk account and reset any saved preferences.

6. Data Retention

bk99tk retains your personal data for the periods set out below, after which data is securely deleted or anonymised unless a longer retention period is required by law:

Where you request deletion of your account and personal data, we will fulfil that request to the extent permitted by our legal and regulatory obligations. Data that must be retained under applicable law cannot be deleted ahead of the prescribed retention period, but it will be restricted so that it is used only for compliance purposes and not for any operational activity.

7. Your Data Rights

As a registered player on bk99tk, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact us in writing at [email protected] with the subject line "Data Rights Request" and include your registered username and a description of your request. We will acknowledge your request within 72 hours and fulfil it within 30 days where legally required.

• Right of access: You may request a copy of all personal data bk99tk holds about you, free of charge, in a structured and readable format.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it.
• Right to erasure ("right to be forgotten"): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described in Section 6.
• Right to restriction of processing: You may request that we restrict the processing of your data in certain circumstances, for example while a dispute about its accuracy is resolved.
• Right to data portability: You may request that we provide your personal data in a machine-readable format so that you can transfer it to another service provider.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time by clicking "Unsubscribe" in any marketing email or by contacting support. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
• Right to object: You may object to processing carried out on the basis of our legitimate interests where you believe your rights and freedoms outweigh those interests. We will assess your objection and respond within 30 days.

8. Data Security

bk99tk takes the security of your personal data seriously. We implement and maintain a comprehensive set of technical and organisational security measures, including:

• 256-bit SSL/TLS encryption on all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest, including identity documents and financial records.
• Strict role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent required for their specific job function.
• Regular independent security audits and penetration testing of our Platform infrastructure.
• Automated intrusion detection systems that monitor for suspicious access patterns around the clock.
• Secure, offsite, encrypted data backups with tested recovery procedures.

Despite these measures, no data transmission over the internet or method of electronic storage is guaranteed to be 100% secure. In the unlikely event of a data breach that is likely to result in a risk to your rights and freedoms, bk99tk will notify you via your registered email address without undue delay and will take all reasonable steps to mitigate the impact of the breach.

You are responsible for keeping your bk99tk login credentials confidential. Do not share your password with anyone. bk99tk will never ask you for your password via email, chat, or telephone. If you suspect your account has been accessed without your authorisation, contact [email protected] immediately.

9. Minors and Age Restriction

bk99tk strictly prohibits access to its Platform by anyone under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. Age verification is a mandatory step of the registration process, and we may request documentary evidence of age at any point.

If we become aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and permanently close the associated account. If you are a parent or guardian and believe that a minor under your care has registered on bk99tk, please contact us at [email protected] with the account details and we will act promptly. 21+ only — please play responsibly.

10. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a complaint about how bk99tk has handled your personal data, please contact our Data Privacy team:

We take all privacy complaints seriously and will investigate and respond to every query in good faith. If you are not satisfied with our response, you retain the right to escalate your complaint to an appropriate regulatory authority.